Ubib.fr, your online librarians

Do you need help for your documentation search? Do you need information on the services and resources available at your library? The ubib.fr service allows you to ask librarians questions via emails or chat.

To guide you through your information research, Ubib.fr combines the skills of 23 French university libraries (Angers, Artois, Bretagne Occidentale, Bretagne Sud, Haute-Alsace, INSA Rennes, INSA Strasbourg, La Rochelle, Le Mans, Lille 2, Lille 3, Limoges, Littoral Côte d'Opale, Nantes, Normandie Université, Pau-Pays de l'Adour, Poitiers, Rennes 1, Rennes 2, Strasbourg  and Valenciennes) and of a public institution -la Bibliothèque nationale et universitaire de Strasbourg (Strasbourg University National Library -BNUS).

You can ask for :
  • informations on services and resources available at the institutions participating in the Ubib.fr project
  • help for your documentation search
  • indicationsto find a particular document or references on a specific topic
  • assistance to use electronic documentation
We will not provide :
  • delivery of documents, for this contact your PEB service (Interlibrary Loan - ILL)
  • answers to exercises, essay, exams, etc.
  • complete bibliographies, and more generally any written documents for a work assignment
  • specialized advice on medical, legal, tax or genealogical issues



Chat is open 9am-6pm from monday to friday (click on the blue pop-up in the page footer) or send a mail (answer provided within 48 hours).

You can also make an appointment with a librarian to get help for your documentation research.

Université de Poitiers - 15, rue de l'Hôtel Dieu - TSA 71117 - 86073 POITIERS Cedex 9 - France - Tél : (33) (0)5 49 45 30 00 - Fax : (33) (0)5 49 45 30 50 - webmaster@univ-poitiers.fr